Job Title: Client Liaison Officer (Trainee) at Careerbuddy
Date Posted: 20th August, 2025.
Expiry Date: N/A
About the Job
Are you empathetic, eager to learn, and ready to support patients through life-changing journeys?
Our client is offering a trainee program for Client Liaison Officers to build skills in patient care coordination within fertility services. This role is your chance to combine professionalism with compassion, gaining hands-on experience in a supportive environment.
Your Job Description
You will assist senior officers in handling patient inquiries and appointment scheduling.
You will observe and learn to explain treatment processes and requirements.
You will shadow patient consultations to understand protocols and emotional needs.
You will help maintain accurate electronic patient records.
You will learn to handle confidential information with professionalism.
You will participate in structured training modules on fertility, communication, and operations.
You will support the team in collecting feedback to improve patient satisfaction.
The Job Requirements
A Bachelor’s degree in Healthcare Administration, Psychology, Social Sciences, or related fields.
Strong interpersonal and communication skills.
Basic computer skills and familiarity with Microsoft Office.
Emotional resilience when handling sensitive topics.
No prior healthcare experience required, training will be provided.