IT Assistant (6)

• Job Code: 20003540, 20000168, 20000185
• Institution: ECOWAS Commission
• Grade: G4/G5/G6
• Agency: Commission
• Annual Salary: UA 20,166.30/USD 31,818.39 - UA 30,178.98/USD 47,616.39
• Status: Permanent
• Department: Internal Services
• Directorate: Directorate of Information, Technology Service
• Line Supervisor: As Assigned
• Supervising: None
• Duty Station: Abuja, Nigeria

Applications should be sent to: b52itassistant@ecowas.int

Role Overview

Under the supervision of his/her direct line manager, the incumbent aids all internal and external IT users...

Role and Responsibilities

• Test personal computers and peripherals on a network...
• Act as a customer liaison for the computing operation...
• Maintain standard filing system...
• Assist in software and hardware upgrades...
• Perform routine PC maintenance...
• Assist in maintaining Internet service, firewalls, and telephone systems...
• Install and configure computer hardware, software, networks...
• Provide basic troubleshooting, repair, and maintenance...
• Monitor incoming service-desk tickets...
• Manage escalated issues...
• Perform any other duties as required.

Academic Qualifications and Experience

• BTS/OND or equivalent in Computer Science, Computer Engineering, or related discipline...
• Five (5) years of progressively responsible work experience...
• Strong experience with Linux, Windows administration...
• Extensive experience with SAN, DAS, NAS...
• Knowledge of TCP/IP networking, VoIP, intrusion detection systems...

Age Limit

Be below 50 years old. This provision does not apply to internal candidates.

ECOWAS Key Competencies

• Ability to assume a credible presence...
• Ability to motivate self and/or others...
• Ability to engage in positive approaches to teamwork...
• Interpersonal, listening, and multitasking skills...
• Knowledge of ECOWAS mandate and operational goals...
• Ability to use current technology effectively...
• Fluency in oral and written expressions in one of the ECOWAS official languages...
• Good organizational skills...

Assessment Method

Assessment of qualified candidates may include a written exercise and a competency-based interview.

Method of application:

Applications that must include (All are Mandatory) :

1. the Application form (JOB APPLICATION FORM)
2. Curriculum Vitae (CV).
3. A cover letter.

• All should be sent by email to b52itassistant@ecowas.int before the deadline.
• The application will not be considered if one of the Mandatory documents is not attached.