We are seeking a highly organized and proactive Operations Supervisor to manage and coordinate daily operations across our hospitality facilities located in Lekki. This role is ideal for a male professional with a strong background in operations and team leadership within the hospitality industry.
The successful candidate will play a pivotal role in ensuring seamless service delivery, enforcing operational standards, supervising frontline staff, and supporting overall business efficiency.
Your Job Description
Supervise day-to-day operations and lead teams to meet service and performance targets.
Coordinate activities across departments to ensure efficient and high-quality service delivery.
Provide hands-on training, guidance, and performance evaluations for team members.
Identify operational inefficiencies and implement solutions to enhance workflow and service standards.
Ensure compliance with company policies, safety procedures, and hospitality quality benchmarks.
Monitor key performance indicators (KPIs) and generate comprehensive reports for management.
Troubleshoot operational challenges promptly to minimize disruptions.
Act as a bridge between frontline staff and senior management to ensure clear communication and execution of goals.
The Job Requirements
Gender: Male (as specified for operational needs)
Experience: 4–5 years in an operations or supervisory role within hospitality (e.g., hotel operations, service/facility management)
Education: Bachelor's degree in Hospitality Management, Business Administration, Operations Management, or related field
Proven leadership and team management skills
Excellent organizational, communication, and problem-solving abilities
Proficiency in Microsoft Office Suite and operational management tools
Ability to prioritize tasks and work effectively in a fast-paced environment
Compensation & Benefits
Competitive monthly salary of 400,000
Monthly performance-based bonuses
Health insurance coverage
Staff accommodation provided
Career development and leadership training
Exposure to structured and large-scale hospitality operations
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Method of Application:
Interested and qualified candidates should send their CV and cover letter to:
hiring@mysigma.io with subject:Application Operations Supervisor (Lekki)