Restaurant Hostess at Rovedana

About Rovedana

At Rovedana, we are a leading Business Process Outsourcing (BPO) company with a proven track record of over 10 years. We are passionate about helping businesses in Nigeria streamline their operations, optimize staffing, and unlock growth potential.

Your Job Description

• Greet guests personally in the dining room, at the reservation table, or on the telephone
• Offer appropriate seating arrangements for guests.
• Ensure the quantity of menus is sufficient for the number of guests before the venue will be open.
• Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion.
• Assist with the dining room set-up and make reservation arrangements at the reservation desk during the reservation hours.
• Maintain a clean and organized reservation table and work area.
• Manage event-related work including setting up tables and maintaining both exterior and interior of the restaurant.
• Possess working knowledge of reservation system software, seating plans for Specialty Dining Rooms
• Check the reservation system for reservations for the next meal period.
• Notify the supervisor of any large parties that exceed the capacity of standard tables.

The Job Requirements

• A minimum of 1-3 years of experience as Hostess most especially in a hospitality sector
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift