Specialist - Forensic Investigations at MTN

About the Job

Responsible for minimizing fraud and corruption risk through prevention, detection and investigation of fraud and other non-ethical acts in line with MOMO Payment Service Bank Limited “Zero Tolerance to Fraud” policy and supporting the effective execution of a company-wide fraud prevention, detection and awareness program and the embedding of a zero tolerance to fraud culture.

Your Job Description

• Operate the Fraud Monitoring Systems and ensure up-to-date fraud detection controls are implemented on the platform in line with the changing context of the Momo PSB Business.
• Analyze investigations and submit timely reports with precise and concise recommendations to management, and assist in ensuring implementation of recommended solutions and controls for future improvements.
• Conduct formal recorded interviews with suspects and witnesses in accordance with current legislation and codes of practice.
• Gather, record, and securely retain evidence relating to an investigation in accordance with current legislation and codes of practice.
• Liaise closely with law enforcement and monitor, follow-up, and where applicable, facilitate the appropriate handling of cases of interest to Momo PSB.
• Liaise and work with law enforcement agencies and, with due authorization, attend and give evidence in court where required.
• Maintain an up-to-date working knowledge of company policies and procedures as well as the code of conduct and disciplinary procedures.
• Assist the Manager Forensics with monthly reports on fraud and manage all fraud information received.
• Implement control frameworks in managing risks, preventing, and detecting irregularities, of which fraud makes up the key component.
• Maintain confidentiality and discretion in carrying out all duties of the position.
• Organize and prioritize workload and undertake other duties consistent with the purpose of the position.
• Escalate investigation issues and risks to the supervisor.
• Liaise with revenue assurance, internal audit, risk management, information security teams, and other teams to ensure understanding of key fraud risks and maintenance of up-to-date Fraud Risk Registers within MoMo PSB.
• Conduct company-wide fraud awareness training sessions.

The Job Requirements

• Education:
  • A bachelor’s degree in business, finance, engineering, computer science, or a similar discipline.
  • Certifications in any of the following areas are also desirable: Certified Fraud Examiner (CFE), ACA, ACCA.
  • Certified Member, Institute of Internal Auditors (IIA).
• Experience:
  • 3–7 years progressive hands-on investigative experience.
  • Proven ability to identify and analyze fraud and forgery trends in Fintech, financial sector, or banking, and implement innovative measures to combat/reduce losses.
  • Experience working in a medium to large organization.
  • Experience in e-commerce and electronic payment business is advantageous.
  • Knowledge of MS packages, criminal law, and the criminal justice system would be ideal.