Recovery & Collection Officer at Choice Talents

Job Title: Recovery & Collection Officer at Choice Talents

Date Posted: 19th November, 2025.

Expiry Date: N/A

About the Job

Choice Talents is Nigeria's preferred talent management company. Our goal is to provide excellent and seamless solutions that aid business processes.

Your Job Description

Key Responsibilities

  • Contact customers for repayment of outstanding loans via phone calls, emails, and field visits.
  • Negotiate repayment plans and ensure prompt collections.
  • Maintain detailed records of all communications and recovery activities.
  • Prepare daily, weekly, and monthly collection reports.
  • Escalate delinquent accounts to management when necessary.
  • Ensure compliance with regulatory standards and company policies during collection activities.
  • Support in reducing non-performing loans (NPL) and improving portfolio quality.

The Job Requirements

Requirements & Skills

  • HND/B.Sc. in Business Administration, Finance, Accounting, Economics, or related field
  • Maximum of 2 years’ experience in loan recovery, credit control, or debt collection (preferably in financial institutions)
  • Strong negotiation and persuasive communication skills
  • Good knowledge of loan recovery procedures and regulations
  • Ability to work under pressure and meet collection targets
  • High ethical standards and integrity

Career Tip of the Day: Don’t Let Failure Stop You!

Every successful person you admire today once faced rejection or failure. Don't give up because of one missed opportunity or a few rejections. Each “No” brings you closer to the right “Yes.” Stay consistent, keep learning, and keep applying — your breakthrough is around the corner.

Remember:

  • Failure is not the end, it's a lesson.
  • Keep building your skills every day.
  • Stay positive — persistence always wins.
  • Your dream job is out there. Believe in yourself and never stop trying!

Method of Application: Interested and qualified candidates should send their CV to: jobs@choicetalents.com.ng using the Job Title as the subject of the email.

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