We’re looking for an AI Specialist (Operations & Optimization) to help monitor, troubleshoot, and improve our AI-driven products. You’ll be the go-to person ensuring that models run smoothly, workflows stay healthy, and performance issues are spotted and resolved fast.
This role is a mix of analytical problem-solving and hands-on systems work — perfect for someone who enjoys digging into logs, identifying patterns, and building better processes.
What You’ll Work On
AI System Monitoring
Monitor daily dashboards and alerts to ensure AI workflows complete successfully.
Identify, restart, and troubleshoot failed or stuck processes in real time.
Perform light debugging and escalate complex issues to the Product or Engineering teams.
Maintain consistency in uptime, reliability, and data flow across systems.
Model Performance & Optimization
Track and analyze key performance metrics to identify recurring errors or inefficiencies.
Collaborate with Product and Engineering to refine and improve AI model behavior.
Annotate or validate data outputs to ensure AI accuracy and consistency.
Contribute insights that drive measurable improvement in system reliability.
Tooling & Process Improvement
Use tools like Extend, Basepilot, and internal platforms to manage AI operations.
Test and evaluate new frameworks and automation tools that could improve performance.
Document repeatable troubleshooting playbooks and standardize operational workflows.
System Upkeep & Reporting
Maintain logs of incidents, resolutions, and root causes for visibility and learning.
Run light SQL queries and use Postman or API clients to verify data flows.
Create or enhance dashboards and reports that surface system health and performance.
Please include:
Only candidates who submit both a resume and Loom video will be reviewed.
If you’re the type of person who notices when systems break — and gets satisfaction from making them more reliable — this is your chance to help shape how AI works behind the scenes at a company transforming financial operations.
Our comprehensive selection process ensures we find the right fit for both you and our clients:
Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.
Method of Application: Click on this link to get detailed information and apply
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