Service/QI Officer at Jhpiego

Responsibilities

• Provide technical guidance on MNCH+ Nutrition, Immunization, and Malaria services and quality improvement that is sound, evidence-based, and responsive to the needs of the appropriate State and US.
• Provide technical leadership and build local capacity using proven training approaches and quality improvement methodologies.
• Provide trainings (providers and training of trainers) as well as follow-up support and clinical mentoring as necessary for QI at secondary and primary health care facilities.
• Support service/quality improvement efforts, approaches, and tools at all supported health facilities in selected states.
• Support referral services and systems at the state level to ensure they are functional.
• Develop strategies for increasing the percentage of pregnant women, including married adolescents, who deliver under the care of a skilled birth attendant.
• Advocate with the State Ministry of Health for the adoption of new evidence-based quality improvement (QI) best practices at health facilities in project sites.
• Advocate with other ministries, community leaders, NGOs, and religious leaders to support and promote service/quality improvement components and increase uptake of facility-based services by women and children.
• Contribute to and coordinate with the program’s monitoring and evaluation (M&E) team to ensure that the program meets set targets in accordance with national and USG standards.
• Represent the program at state-level stakeholder meetings and technical working groups related to service/quality improvement in RMNCH, Nutrition, Immunization, and Malaria.

Management

• Contribute to annual work planning, training plans, quarterly reports, and other required technical reports.
• Contribute to timely, accurate, and appropriate reporting of program activities and results.
• Ensure quality program implementation consistent with MOH Nigerian Guidelines, global best practices, and US Government Nigerian Strategic Directions.
• Evaluate program progress against deliverables on a quarterly basis.
• With the State Team Lead and the Integrated PHC Advisor, oversee program design, implementation, quality assurance, and monitoring of the work plan.
• Coordinate with other technical team members and NGO partners to develop and implement feasible facility- and community-based approaches.
• Perform other duties as assigned by the supervisor that contribute to the achievement of program goals.

Required Qualifications

• An experienced Midwife/Nurse or other closely related health care professional; additional qualifications such as MPH, MSc, or other relevant degrees are an advantage.
• Minimum of 7 years’ experience working in RMNCH+N, immunization, and malaria in Africa, preferably Nigeria.
• Demonstrated expertise working directly with host communities, senior government officials, and policymakers in RMNCH.
• Experience working with host-country partners, organizations, and institutions.
• Strong skills in the design, implementation, and monitoring of program components such as service delivery, training, supportive supervision, clinical mentoring, advocacy, and coordination.
• Demonstrated capacity to collaborate with State Ministry of Health, SPHCDA, Local Government Authorities, and partners to develop technical materials and provide training to enhance service delivery, advocacy, and resource mobilization for improved MNCH+N, immunization, and malaria services.
• Experience working on MNCH programs funded by the U.S. Government and/or other donor-funded programs in developing countries, preferably with significant work experience in Nigeria.
• Strong verbal, listening, writing, and interpersonal skills essential for effective coordination across institutions and staff involved in diverse activities.
• Fluency in English (written and oral) and Hausa and/or Fulfulde.
• Willingness to travel throughout Nigeria as necessary.