Team Lead, Northwest 1 & 2 at Standard Bank Group

Job Title: Team Lead, Northwest 1 & 2 at Standard Bank Group

Date Posted: 25th November, 2025.

Expiry Date: N/A

About the Job

Lead a team of Business Bankers to manage tier 2 customers by carrying out the following: On boarding new enterprise banking Customers, Proactive relationship management engagement Dormant accounts reactivation Cross sell the bank’s products and services to existing customers. Handling of customers complaint Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.

Your Job Description

The Job Requirements

Qualifications

First degree in any field.
Minimum of 5 - 7 years’ experience in Commercial banking and Business banking.
Cognate experience in sales and relationship management of customers to drive profitability and build relationships.
Experience within the financial industry with experience in managing small businesses.

Additional Information

Behavioural Competencies

Taking Action
Meeting Timescales
Interpreting Data
Convincing People
Team Working

Technical Competencies

Customer Understanding
Product Knowledge
Customer Acceptance and Review
Client Retention
Product Related Systems

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